Merchant Link

Merchant Link is a leading provider of cloud-based payment gateway and data security solutions. By integrating your Sertifi portal with this payment gateway, you can enhance your PCI compliance.

Enabling Merchant Link

Download the Merchant Link checklist here. This checklist helps you go through the following Merchant Link setup process more easily. You should complete this checklist before submitting your VAR sheet to your Customer Success Manager.

To enable Merchant Link for your Sertifi portal:

  1. Tell your Customer Success Manager you want to enable Merchant Link if you don't use Merchant Link already. Your Customer Success Manager provides you with a Merchant Link order form to complete after step 4 in this process.
  2. Reach out to your merchant services provider (i.e. Bank of America or Elavon Merchant Services). Or, reach out to your processor directly (i.e. First Data, Elavon, TSYS, or Chase) if you don't have a merchant services provider.
    • Sertifi recommends contacting your accounting team or controller to request the contact information.
  3. Tell your merchant services provider or process to create an eCommerce MID for your account. In your request, ensure to direct them to ensure the MID is boarded to TNS PAY.
  4. Your provider or processor then provides you with a VAR sheet, which contains information about your MID.
  5. Complete your Merchant Link order form, and then submit the VAR sheet and order form via email to your Customer Success Manager. Your Customer Success Manager submits your paperwork to Merchant Link, which can take two to three weeks to set up.
  6. Your Customer Success Manager sets up payments in your Sertifi account, and then runs test transactions with your team to ensure that everything processes correctly.

Merchant Link is available for businesses domiciled in the United States, Canada, and the Caribbean.