Welcome to the Sertifi Support Center

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Sertifi eSignatures

Close business faster with flexible eSignature capture. Track, manage, and report along the way.

Sertifi ePayments

Collect eSignatures effortlessly, and process payments and authorizations swiftly and securely with online payment capture technology.

Sertifi eAuthorizations

Validate credit card eauthorizations online in real time - always in a secure and PCI-compliant manner.

Sertifi eConfirmations

Power seamless B2B payment delivery for virtual payments and corporate card payments within Travel.

Integrations

Use Sertifi seamlessly inside Salesforce, Amadeus, and document generation tools. Or enable Sertifi portal logins with your enterprise authentication system.

Roles

From User to Super Admin, learn the Sertifi system as it pertains to your role.

Release Notes

Learn about the latest releases and updates to the Sertifi platform.

Three products, three ways to close effortlessly

with exceptional support to guide you at every step along the way

Dive Into Our Products

Our mission is to help businesses around the world finalize agreements securely, efficiently, and conveniently. Sertifi eSignatures covers your most basic to complex eSignature needs. Sertifi ePayments couples our eSignature tool with online payment capture via a secure and PCI compliant process. Sertifi eAuthorizations takes paper authorization forms fully digital with instant verification and authorization, while lowering PCI risk and liability. And Sertifi eConfirmations automates the transfer of payment details between travel agencies and hotels, streamlining the entire process. Interested in learning more about a specific product? Request more information anytime!

Dedicated Support. Seriously.

With more than a decade of knowledge and experience with enterprise, global, and multi-property deployments, new customers hit the ground running with Sertifi, no matter the company size. Our commitment to customer success is proven by our 96% customer retention rate and glowing user reviews. From the moment you sign up, you work with a dedicated member of our success team, to provide a seamless experience from onboarding and training to on-going support.

Stay in the loop with us.

Want to learn more about Sertifi eAuthorizations for authorizations and future billing? Register for our weekly support webinar.

Subscribe to receive Sertifi system status updates to stay informed on any existing matters relating to our availability.

Submit a support ticket for any technical or support-related questions and our team will be in touch shortly.