Reasons and Definitions
For transactions deemed as medium or high risk Advanced Fraud Tools will always display one or more reasons explaining why the transaction received a poor score. Refer to the below list for more information about why a transaction received a low rating.
| Explanation | ||||
|---|---|---|---|---|
| This card has a history of chargebacks in the network. | ||||
| This card has a history of chargebacks with this merchant. | ||||
| No device data was collected, and there are signs of a high risk for fraud. | ||||
| The email address is brand new and there are medium signs of risk for fraud. | ||||
| There are medium-to-high signs of risk for fraud. | ||||
| There are high signs of risk for fraud. | ||||
| This customer performed more than 7 transactions over the past two weeks. | ||||
| Could not collect device data for this user. | ||||
| This customer is associated with 4 or more unique devices. | ||||
| This customer is associated with 5 or more unique email addresses. | ||||
| User's IP is associated with known fraud. | ||||
| User is accessing via uncommon Internet access method. | ||||
| Mismatch between Billing Country and Credit Card Origin Country | ||||
| User is using a corporate/government card. | ||||